Category: Cornwall Tourism Awards


Press Release

Awards help growth and learning, says Old Barn owner

Stephen Chidgey, the owner of a self-catering holiday property in Tregonetha, says entering and subsequently winning awards has increased bookings and improved the service he provides.

For a third consecutive year, The Old Barn has been shortlisted as a finalist in the Cornwall Tourism Awards. Recent accolades have included winning gold in the self-catering category in both 2016 and 2017 and following that success up with gold in the South West regional awards.

“I’ve learnt so much since I first started entering and the business has really benefited,” said Stephen. “It’s made me really think about every aspect of customer service and what was needed to set ourselves apart. I’ve also met other people in the industry through the workshops and other events that Robin Barker and his Services for Tourism team organise and that’s proved inspiring too.

“Tourism is vital for the Cornish economy and it’s in all our best interests to make our visitors feel valued and special. This year’s summer has been spectacular, but we can’t just rely on the weather to give people a good time.”

Every Cornwall Tourism Awards’ applicant gets feedback on their entry and there are three phases in the judging process. Winners will be announced on 1 November in a glittering ceremony being held for the first time in Truro Cathedral. There are 77 selected finalists and 26 award categories.

“I’m really looking forward to it,” said Stephen, who is up for a Responsible, Ethical and Sustainable award. “There aren’t many opportunities to get together with so many people working in the tourism business – and that’s why it’s a calendar highlight.”


September 2018

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Press Release

South West Tourism Gold Award for second consecutive year

It’s no mean feat for the owner of a self-catering property in a small Cornish hamlet to take on the best of the best across the seven counties of the South West and win but that’s exactly what Stephen Chidgey has achieved. Not only that, he’s done it for the second consecutive year.

Stephen owns The Old Barn in Tregonetha near Padstow. Comprising three bedrooms and two bathrooms, it is the Cornish holiday destination of choice for many visitors from across the UK each year. Nothing is too much trouble for Stephen and his team when ensuring guests have the most comfortable, welcoming stay possible and that attention to detail has resulted in exceptionally high bookings and a string of industry accolades. In addition to again winning gold in the Self Catering Property of the Year category of this year’s South West Tourism Awards, they include gold in the 2017/18 Cornwall Tourism Awards and, thanks to the Old Barn’s impeccable eco credentials, silver and bronze awards in each event’s Sustainable Tourism categories.

“To win gold at the South West awards for two years running is fantastic,” said Stephen. “We work really hard to act on the feedback we get and to go on improving because it’s never enough to think ‘that’s it, we’re the best, there’s nothing more to be done’ because there always is. As a small business in a rural hamlet, we’re hugely proud to have been judged better than all the competition across the whole South West region and to fly the flag for Cornwall once again.”

The 2017/18 South West Tourism Awards were held at The Riviera Centre in Torquay. There was a 7 per cent increase in entries and more than 450 people attended the evening which was hosted by BBC Spotlight’s presenter Victoria Graham.

The Old Barn has been nominated through for the Visit England Awards. Announcement of finalists is expected in March.

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February 2018

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